Frequently Asked Questions

Where can I find a Metalsub dealer?

Metalsub has a broad network of dealers and dive stores in Northern Europe. Find your Metalsub dealer located in one of the orange marked countries.

Please contact our dealers if you have any questions:

Netherlands / Belgium / Luxembourg – AmilcoSports +31 (0)166 60 10 60 contact@amilco.nl
United Kingdom / Ireland – CPS partnerschip +44 (0) 1424 442663 support@cpspartnership.co.uk
Denmark – Aquatic Marine +45 86 24 32 33 mail@aquatic.dk
Norway – SafeNor +47 974 78 999 post@safenor.no
Sweden / Finland – Ursuit OY +358 20 779 8850 info@ursuit.com
Germany / Austria / Switzerland – Aqualung, visit their website to find the contact details for your region.

I can't buy any products on this website

Thank you for your interest in our products!

Metalsub sells and ships products on line only to countries which aren't served by one of our dealers.
Our dealers are located in the orange marked countries on this map:

If you are interested in one of our products, please contact a dealer in your country and find a nearby shop.

Netherlands / Belgium / Luxembourg – AmilcoSports +31 (0)166 60 10 60 contact@amilco.nl
United Kingdom / Ireland – CPS partnerschip +44 (0) 1424 442663 support@cpspartnership.co.uk
Denmark – Aquatic Marine +45 86 24 32 33 mail@aquatic.dk
Norway – SafeNor +47 974 78 999 post@safenor.no
Sweden / Finland – Ursuit OY +358 20 779 8850 info@ursuit.com
Germany / Austria / Switzerland – Aqualung, visit their website to find the contact details for your region.

Can I change or cancel my order?

If you’re not completely satisfied with your purchase, you can return it for any reason within 14 working days of receipt for a full refund (less postage costs). Just fill in the returns form and let us know whether you want an exchange or refund.

Items must be returned unused and in an as new condition in the original undamaged packaging.

What is the status of my order?

Once you have placed an order, you'll receive a order confirmation via e-mail. We'll process your order as fast as possible. When the order is ready to be sent we provide you an e-mail with track & trace code. You can use this link to trace your order up until it's delivered to you.

Can I place my order online and then collect my item(s) in a store?

No, unfortunately that isn't possible via this website.

Although if you're living in one of the countries mentioned below, you could order our products (online) via the dealer in that country and collect your product(s) in a store nearby.

Netherlands / Belgium / Luxembourg – please contact AmilcoSports on +31 (0)166 60 10 60 or contact@amilco.nl
Webshop Amilcosports
United Kingdom / Ireland – please contact CPS partnerschip on +44 (0) 1424 442663 or support@cpspartnership.co.uk
Webshop CPS
Denmark – please contact Aquatic Marine on +45 86 24 32 33 or mail@aquatic.dk
Webshop Aquatic Marine
Norway – please contact SafeNor on +47 974 78 999 or post@safenor.no
Webshop SafeNor
Sweden / Finland – please contact Ursuit OY on +358 20 779 8850 or info@ursuit.com
Webshop Ursuit OY
Germany / Austria / Switzerland – please contact Aqualung and visit their website to find the contact details for your region.
Webshop Aqualung

Support

Frequently asked questions